Zeetours Cruises is a well-established and reputable cruise line known for providing exceptional travel experiences to its guests. With a diverse fleet of luxurious ships and a wide range of destinations to choose from, Zeetours Cruises offers unforgettable vacations for travelers of all ages. From the moment guests step on board, they are greeted with top-notch amenities, world-class dining options, and exciting entertainment, ensuring a truly memorable and relaxing getaway. Zeetours Cruises is committed to delivering the highest level of customer service and strives to create a welcoming and inclusive atmosphere for all who come aboard. With a focus on quality, comfort, and adventure, Zeetours Cruises continues to be a top choice for travelers seeking a remarkable cruise experience.
Amenities and More
- Accessibility
- Wheelchair-accessible entrance
Reviews
The wonderful town of Flåm in the heart of the Norwegian fjords. Beauty that will captivate you once and for all.
Easy to navigate through, but unfortunately don’t offer information in other languages.
The response time is fairly quick, normally less than 24hrs
Fast, friendly service. We use them every time we want a cruise.
Zeetours promote a Single cruise. During the cruise there appear to be only families and couples. After complaining they are not willing to admit the way of advertising is misleading! We are so very disappointed
Everything up to now is okey. I have to begin my trip yet.
Unpersonal and misleading cruise travel agent, will not use them again.
I am very disappointed with this agency and they lack of service. It was not a good experience.
Super friendly and helpful
Initially there was a lot of uncertainty in the quotation. Mistakes right up to the end, both in the first phase and in the second. We had to point out financial errors in the quotation ourselves, which meant we ended up paying about a thousand euros more per person. Rightly so, of course, but instead of a thank you we were assigned an employee who had no empathy whatsoever for our wishes and seemed quite stubborn and certainly not customer-friendly. As a result, the booking was ultimately cancelled. Now it appears that this specific cruise can only be booked through Zeetours or its sister companies Cruisetravel and Cruisewinkel, with the result that we still had to book the cruise here. But we have no choice so we booked anyway.
Oh, if only I had looked at the reviews before booking a cruise with this company. What a bad company this is. Exactly what someone already wrote. They take no responsibility at all when something goes wrong!
I experienced an overbooking of flights on both the outward and return journeys. With panic and fear that we would miss the cruise. My traveling companion was someone with an intellectual disability, this was an enormous challenge to calm her down and in the meantime arrange with someone from the airline that we could get on board. One big drama! Sea tours blame Costa and me. Saying that I could have arranged the chairs myself, but that's not true! Costa books the flight and that's it. You check in at the airport with all the risks that entails. I called Zeetours directly, but they passed it on to Costa. But why book with Zeetours? This company is really of no use to you. They take no responsibility at all. I officially filed a complaint because it happened again on the way back. And she guaranteed me that this wouldn't happen, well it did. It's really scandalous! I could get 50 euros credit on my next cruise! Hahaha, my confidence in Zeetours has completely disappeared and those 50 euros...they just put it in somewhere!
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